SHIPPING POLICY
At Rug Company, we take pride in our efficient shipping methods and careful packaging to ensure that your rug reaches you in perfect condition. We offer transparent and competitive shipping costs, and we aim to deliver your purchase to you in a timely manner to enhance your shopping experience.
We understand the importance of trust in online shopping, and our shipping policy is designed to provide clarity and confidence for our customers. If you have any questions or special requests regarding shipping, feel free to contact us, and we will be happy to assist you.
RETURN & EXCHANGE POLICY
Our goal at Rug Company is to ensure your complete satisfaction with your rug purchase. In the event that you are not entirely satisfied, we have a straightforward return and exchange policy in place. We want you to shop with confidence, knowing that if you change your mind or encounter any issues with your rug, we are here to help.
We believe in fair and transparent policies that prioritize our customers' needs. If you require further details about our return and exchange process, please reach out to our dedicated team, and we will guide you through the steps to make it a seamless experience.